TTC Hosting Privacy Policy

Use of Personal Information

TTC Hosting is committed to your privacy and understands the regulations and our legal obligations surrounding the issue.

We will only use the information that we collect about you lawfully in accordance with the:

  • The Data Protection Act 1998
  • The Telecommunications (Data Protection and Privacy) Regulations 1999
  • The Privacy and Electronic Communications (EC Directive) Regulations 2003
  • TTC Hosting's Code Of Practice

We hold this data securely in accordance with the Law; security here means physical security (such as locks) as well as electronic forms of security (such as encryption and firewalls).

We collect information about you for two reasons, to:

  • Process your order
  • Provide you with the best possible service

We will never collect sensitive information about you.

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Telephone Number
  • Email Address

We will not record your Credit/Debit card details. Details are only taken by our secure third party payment provider PayPal.

Aggregate Statistical Information

We may collect aggregated statistical information for purposes of improving our service and your experience with TTC Hosting. This data does not contain personally identifying information, such as your name or email address.

Some non-personal information about users is recorded by the standard operation of TTC Hosting's internet servers. This information can include the type and IP address of the browser being used, its operating system and the domain names (not e-mail addresses) of users.

Cookies

The TTC Hosting website uses cookies. A cookie is a small text file that can be stored on your computer's hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie.

Cookies used on the TTC Hosting Website do not contain personally identifiable information.

Your browser’s help file contains information and instructions for managing cookies.

Disclosure of Information

Though every effort is made to preserve your privacy, TTC Hosting may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, TTC Hosting will comply with judicial proceedings should a court order or legal process be served on TTC Hosting.

The information provided to TTC Hosting is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by TTC Hosting. TTC Hosting employs industry standard security measures to protect the confidentiality of the information. Although TTC Hosting cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. Any other particularly sensitive information, such as payment details collected for commercial transactions, is encrypted prior to transmission by you to TTC Hosting or an online payment company contracted by TTC Hosting.

The TTC Hosting Website contains links to other sites. Please be aware that TTC Hosting is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every Web site that collects personally identifiable information. The TTC Hosting Privacy Policy as described herein applies solely to information collected by TTC Hosting.

Your Responsibility

You are responsible for the security of your Account Number and passwords. Make sure you keep it in a safe place and do not share it with others.

Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.

Requesting and updating your information

You may request a copy of all the information we have about you at any time.

If you wish us to update any or all of your information, you may ask us to, and we will comply with your wishes promptly. However, we cannot delete user information because of legal, regulatory and technical back-up requirements.

TTC Hosting may levy a small fee to cover administration costs and will inform you of the fee payable at the time of your request.

Dispute Resolution

Our aim in case of disputes is simple:

  • To never deny you your rights under current UK and European Law
  • To prevent disputes by complying with your wishes as soon as, and if, practicable

If we cannot agree together, please contact The Information Commissioner's Office.

We will always abide by the decisions of The Information Commissioner's Office.

If you have any questions or comments about our privacy policy, please email us.

Modification

TTC Hosting reserves the right to add, delete or modify any provision of this policy at any time without notice.